We're here for you, every step of the way
Questions about a room, your stay, or arriving in Singapore? Our care team replies within 24 hours — usually much sooner.
Office hours
Mon–Sat, 9:00–18:00 SGT
Emergency line 24/7 for residents
Address
Singapore
Viewings by appointment
Tell us what you need
Fill in the form and we'll come back to you with availability, pricing and next steps.
Three simple steps
We read your message within 24 hours
Every inquiry lands with a real person on our care team — no bots, no ticket queues.
A care manager replies
You'll get a personal answer with room options, pricing and anything else you asked about.
We plan your viewing or arrival
Book a viewing, confirm airport pickup and settle in with a move-in checklist.
Frequently asked questions
Can't find what you're looking for? Leave us a message and we'll answer personally.
What is the minimum stay?
Most rooms have a minimum stay of 3 months. Shorter stays are sometimes possible during off-peak periods — just ask.
What is included in the rent?
Fully furnished room, Wi-Fi, utilities (fair-use), weekly common-area cleaning, 24/7 support and access to the shared kitchen and living areas.
How much is the deposit?
One month's rent, held securely and refunded within 14 days of move-out after a standard room check.
How do I book a room?
Leave us a message or WhatsApp us with your arrival date and preferences. We'll confirm availability, send a contract and reserve the room once the deposit is received.
What are your support hours?
The office is open Mon–Sat 9:00–18:00 SGT. Residents also have a 24/7 emergency line for urgent issues.